Issue with ticker F (Ford) -- RT and Delayed Options

Incident Report for Intrinio

Resolved

This incident has been resolved.

Posted Feb 10, 2023 - 14:12 EST

Identified

This is affecting websocket only, which didn't send some trades at market open. Mainly isolated to ticker F. The issue has been identified and is already being addressed.

Posted Feb 10, 2023 - 11:50 EST

Investigating

Potential issue with F (Ford) missing data this morning. Affecting websocket and web api alike.

Posted Feb 10, 2023 - 10:45 EST

This incident affected: Web APIs (APIv2).