Resolved -
This incident has been resolved.
Jan 24, 10:11 EST
Update -
UPDATE 1/23 1pmET: eod options, including options chain endpoints are being populated - we continue monitoring this development.
UPDATE 1/23 9:30amET -- Delayed and real time Unusual Options Activity endpoint is operational and showing health metrics and being monitored. Options chain endpoint and EOD options are still being worked.
Jan 23, 09:40 EST
Update -
UPDATE: 4:15pmET - We are still closely monitoring the situation and will continue to push updates for the options feeds.
UPDATE 11:30amET - The API is operational. Our team is closely monitoring the situation and will continue to push updates throughout the day, including for the options feeds.
Jan 23, 09:30 EST
Monitoring -
UPDATE: investigating issues that are likely affecting the API. as of 11:08amET
UPDATE: continue monitoring and investigating issues with UOA as of 9:55amET.
Fixes to eod, delayed and realtime chain and UOA have been implemented last night and we are monitoring the results this morning.
Jan 20, 09:55 EST
Update -
We are continuing to work on a fix for this issue. A fix is underway for UOA for the current day. EOD options and EOD UOA will be next up.
Jan 19, 16:07 EST
Identified -
The issue has been identified and it is also affecting unusual options activities.
Jan 19, 12:57 EST
Investigating -
We are investigating an issue with options chain data endpoint via web api (delayed and realtime)
Jan 19, 10:05 EST