In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 2025 - 16:30 EST
Scheduled - The Investors Exchange (IEX) announced changes to the fees it charges for market data starting February 1, 2025. *While these changes may or may not be approved by the SEC, as your data provider, we want to make sure you are aware of your options should the changes go into effect*
If you currently use/access the IEX real time stock prices feed and/or the real time options feed, this change will affect your subscription.
Emails are being sent to our entire client base with the available options going forward. If you are actively using the feed but don't respond to our emails, your access to the IEX feed will be removed prior to February 1st, and a 15-minute delayed feed will replace it.
If you have further questions, please contact our support team at support@intrinio.com OR email your Customer Success Rep directly.
Regards, The Intrinio Team
Jan 14, 202516:30 - Feb 1, 202516:30 EST
Resolved -
This incident is now resolved and data is flowing. We are waiting for an update on the post mortem from the upstream provider.
Jan 13, 11:39 EST
Investigating -
We are investigating this issue that is affecting API and websocket users.
Jan 13, 10:00 EST
Resolved -
This incident has been resolved.
Jan 7, 10:39 EST
Identified -
We are experiencing brown outs with one of our cloud providers. We are working with them on recovery and simultaneously moving components other providers
Jan 6, 15:05 EST